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Help & Support - Optus

Help & Support - Optus

Manage My Account | Optus

Manage My Account | Optus

Connect up to 128 devices with the Optus 5G Wi-Fi Modem, included when you stay on an eligible plan. $0 modem credit when you stay connected for 36 months. Available in selected areas. Actual speeds may vary and are limited by the plan speed. T&Cs apply. | Optus

Connect up to 128 devices with the Optus 5G Wi-Fi Modem, included when you stay on an eligible plan. $0 modem credit when you stay connected for 36 months. Available in selected areas. Actual speeds may vary and are limited by the plan speed. T&Cs apply. | Optus

109.9K viewsJan 31, 2025

Don’t suffer the buffer. Get the powerful Optus modem at no extra cost. $0 modem credit when you stay connected for 36 months. Available in selected areas. Actual speeds may vary and are limited by the plan speed. T&Cs apply. | Optus

Don’t suffer the buffer. Get the powerful Optus modem at no extra cost. $0 modem credit when you stay connected for 36 months. Available in selected areas. Actual speeds may vary and are limited by the plan speed. T&Cs apply. | Optus

73.5K viewsDec 17, 2024

Have Optus Upgrade & Protect? Enjoy the magic of an upgrade a year early when you buy your next phone with Optus. Eligible customers only. Monthly Upgrade and Protect subscription required to access early upgrade options by recontracting on a new device payment plan. Upgrade T&Cs apply | Optus

Have Optus Upgrade & Protect? Enjoy the magic of an upgrade a year early when you buy your next phone with Optus. Eligible customers only. Monthly Upgrade and Protect subscription required to access early upgrade options by recontracting on a new device payment plan. Upgrade T&Cs apply | Optus

995.4K viewsNov 29, 2024

Have Optus Upgrade & Protect? Enjoy the magic of an upgrade a year early when you buy your next phone with Optus. Eligible customers only. Monthly Upgrade and Protect subscription required to access early upgrade options by recontracting on a new device payment plan. Upgrade T&Cs apply | Optus

Have Optus Upgrade & Protect? Enjoy the magic of an upgrade a year early when you buy your next phone with Optus. Eligible customers only. Monthly Upgrade and Protect subscription required to access early upgrade options by recontracting on a new device payment plan. Upgrade T&Cs apply | Optus

2.7M viewsOct 15, 2024

Have Optus Upgrade & Protect? Enjoy the magic of an early upgrade when you buy your next phone with Optus. Eligible customers only. Monthly Upgrade and Protect subscription required to access early upgrade options by recontracting on a new device payment plan. Upgrade T&Cs apply | Optus

Have Optus Upgrade & Protect? Enjoy the magic of an early upgrade when you buy your next phone with Optus. Eligible customers only. Monthly Upgrade and Protect subscription required to access early upgrade options by recontracting on a new device payment plan. Upgrade T&Cs apply | Optus

128.2K viewsDec 17, 2024

Don’t let your internet hold you back. Our new nbn® plans come with a powerful Wi-Fi 6 modem included at no extra cost when you stay for 24 months. It’s built for high-speed internet and a reliable connection ready for that next big meeting. 100/18Mbps Typical Busy Period Speeds. Actual speeds may vary and are limited by plan speed, modem and in-home set-up. T&Cs and eligibility criteria apply. | Optus

41.7K views9 months ago

Switch to great value Optus nbn® and get the Optus Ultra WiFi modem (Gen 2) with the latest WiFi 6 technology for $0. Giving you more reliable coverage in more corners of your home. Fair Go Policy applies. Eligible customers only. Based on comparison with Optus Ultra WiFi (Gen 1) modem. Actual speeds may vary and are limited by the plan speed. $0 modem when you stay connected for 36 months. N/A with BYO plans. T&Cs apply. | Optus

133.2K viewsDec 9, 2024

Your internet shouldn’t hold you back. Our new Optus nbn® plans come with a powerful Wi-Fi modem at no extra cost when you stay 24 months and ready for any speed you need. Plus, if you have an eligible mobile plan with us, you can unlock your Bundle Bonus and get $15/mth off internet for a whole year. Actual speeds may vary and are limited by plan speed. Bundle Bonus: Eligible plans required (excl. Prepaid and Watch plans). Discount applied to additional new services and reverts to standard pric

71K views10 months ago

Your internet shouldn’t hold you back. Our Optus nbn® plans come with a powerful Wi-Fi modem at no extra cost when you stay 24 months. Plus, if you have an eligible mobile plan with us, you can unlock your Bundle Bonus and get $15/mth off internet for a whole year. Actual speeds may vary and are limited by plan speed. Bundle Bonus: Eligible plans required (excl. Prepaid and Watch plans). Discount applied to additional new services and reverts to standard price after 12 months. Not available with

4K views6 months ago

Furious Optus customers have services restored after nationwide outage

7NEWSRhiannon Lewin

Upgrade your device and get that new phone feeling early with Optus Upgrade and Protect. New phone. New you. No payouts. Eligible customers only. Monthly Upgrade and Protect subscription required. Redemption fee and credit check may apply. Upgrade T&Cs apply. | Optus

35.9K views6 months ago

Online only deal now on! Save $180 over 12 months on our Fast nbn® plan - now with 5x faster download speeds. That's 500Mbps download speeds for eligible homes with FTTP or HFC. Plus, get a powerful Wi-Fi 6 modem included at no extra cost when you stay for 24 months. Online deal ends 12/10/25. New eligible services only. Not available with Bundle discount. 500/43Mbps Typical Busy Period Speeds (7pm-11pm) vs previous 100/18Mbps. Eligible FTTP and HFC addresses only. Actual speeds may vary and are

68.9K views7 months ago

Switch to award-winning Optus 5G Home Internet as rated by WhistleOut. Get our powerful 5G Wi-Fi modem for $0 when you stay for 36 months. Built with the latest WiFi 7 technology, delivering faster speeds and stronger performance on more devices and in more corners of the home. Plus, if you have an existing mobile plan with us, switch today and unlock your Bundle Bonus and get $15 a month off your internet for a whole year. Actual speeds may vary and are limited by plan speed and in-home set-up.

12.4K views9 months ago

Optus 4G B818 Basic Troubleshooting

18.9K viewsJun 27, 2021

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Optus @Home | 5G Home Setup

25.3K viewsJan 14, 2020

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Self Install NBN - Cable

57.8K viewsOct 16, 2019

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5G Home Internet Setup | Gen 1 WiFi 5 Modem

71.9K viewsNov 12, 2019

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Self Install NBN - Fibre To The Premises

42.2K viewsFeb 24, 2021

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OPTUS B818 4G Modem Advanced Troubleshooting

4.5K viewsJun 27, 2021

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Maxis 4G LTE USB Modem Dongle By ZTE MF833V Walk Around For Maxis 4G Sim Backup

71.3K viewsSep 22, 2020

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Log in to My Optus app to unlock more features

16.9K viewsSep 11, 2020

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How to connect Optic Fibre cable to Modem/Router | Simplex Cable | FTTH

275.1K viewsApr 20, 2021

How to install your Telstra Smart Modem™ for nbn™ FTTN and nbn™ FTTB

42.5K viewsJun 1, 2021

How to set up your Telstra Smart Modem for nbn – FTTP and FW

463.1K viewsJun 18, 2020

How to set up your Telstra Smart Modem for nbn – FTTN and FTTB

179K viewsJun 18, 2020

How to Reset Your Spectrum Modem & Router: Step-by-Step Troubleshooting Guide

597.9K viewsAug 20, 2021

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Upgrading Your Spectrum Modem: How to Install New Equipment & Return the Old

239.6K viewsAug 20, 2021

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Setting up your home phone on the nbn™ network. Fibre to the Premises (FTTP)

74.6K viewsOct 7, 2016

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