Advanced Customer Analytics with Power BI - Sam Fischer
1:19:28
YouTubeApex Insights
Advanced Customer Analytics with Power BI - Sam Fischer
This talk describes how to use Power BI to build out an advanced customer analytics solution. We cover techniques for cohort analysis, customer retention and customer spend analysis using DAX. We also go through building out a custom tooltip using Smart Narratives to make our cohort analysis visual easier to interpret and to draw comparisons ...
50.6K viewsFeb 11, 2021
Customer Service Skills
Customer Service Skills - Video Training Course | John Academy
18:09
Customer Service Skills - Video Training Course | John Academy
YouTubeJohn Academy
220.4K viewsMar 1, 2018
6 Essential Skills for Customer Service
1:55
6 Essential Skills for Customer Service
YouTubeSkills World
69.8K viewsAug 23, 2021
8 Customer Serivce Skills Every Employee Should Know
2:44
8 Customer Serivce Skills Every Employee Should Know
YouTubeA Better Answer
192.4K viewsJan 16, 2020
Top videos
How to analyze customer data - Customer Analytics for Businesses
4:41
How to analyze customer data - Customer Analytics for Businesses
YouTubeThe Click Reader
8.7K viewsNov 26, 2020
Dynamics 365 Customer Service | Make data-driven decisions to enhance contact center operations
2:03
Dynamics 365 Customer Service | Make data-driven decisions to enhance contact center operations
YouTubeMicrosoft Dynamics 365
7.6K viewsMar 6, 2020
Snowflake Cortex AI SQL: Extracting Insights From Multimodal Customer Service Data | AI Bootcamp
55:05
Snowflake Cortex AI SQL: Extracting Insights From Multimodal Customer Service Data | AI Bootcamp
YouTubeSnowflake Developers
3.4K views2 months ago
Customer Service Fails
Hilarious Customer Service Fails You Can't Miss! 😂🍔
2:44
Hilarious Customer Service Fails You Can't Miss! 😂🍔
YouTubeLAUGH SUPER LOUD8
40 views11 months ago
7 Companies with the Worst Customer Service - What Went Wrong?
0:51
7 Companies with the Worst Customer Service - What Went Wrong?
YouTubeScorebuddy
388 viewsAug 15, 2023
1080 Hilarious Customer Service Fails!
3:09
1080 Hilarious Customer Service Fails!
YouTubeWhat Now?
7 viewsJul 14, 2024
How to analyze customer data - Customer Analytics for Businesses
4:41
Find in video from 00:41Types of Customer Analytics
How to analyze customer data - Customer Analytics for Businesses
8.7K viewsNov 26, 2020
YouTubeThe Click Reader
Dynamics 365 Customer Service | Make data-driven decisions to enhance contact center operations
2:03
Dynamics 365 Customer Service | Make data-driven decisions to enh…
7.6K viewsMar 6, 2020
YouTubeMicrosoft Dynamics 365
Snowflake Cortex AI SQL: Extracting Insights From Multimodal Customer Service Data | AI Bootcamp
55:05
Snowflake Cortex AI SQL: Extracting Insights From Multimo…
3.4K views2 months ago
YouTubeSnowflake Developers
60-Minute Power BI Hack: Customer Service Dashboard From Scratch!
57:59
60-Minute Power BI Hack: Customer Service Dashboard From Scratch!
3K views6 months ago
YouTubePragmatic Works
Dynamics 365 Customer Service real-time analytics
3:45
Dynamics 365 Customer Service real-time analytics
979 viewsApr 26, 2023
YouTubeMicrosoft Dynamics 365 Customer Service
Introduction to Customer Analytics - Customer Analytics for Businesses
2:45
Introduction to Customer Analytics - Customer Analytics for Businesses
9.3K viewsNov 26, 2020
YouTubeThe Click Reader
Power BI Dashboard Tutorial: Analyze Call Center Metrics Like a Pro |
1:23:18
Power BI Dashboard Tutorial: Analyze Call Center Metrics Like …
12K viewsSep 20, 2024
YouTubeData with Decision
3:31
Dynamics 365 Customer Service unified routing historical analytics
626 viewsNov 14, 2021
YouTubeMicrosoft Dynamics 365 Customer Service
1:00:36
Find in video from 12:47Advanced Analytics Team
Verizon: Advanced Customer Service Analytics to drive CX for o…
2.4K viewsNov 15, 2019
YouTubeTableau
21:01
Demonstrating Dynamics 365 Customer Service 2025 | Microsof…
3.7K views5 months ago
YouTubeServerSys
7:49
What is Knowledge Analytics in Dynamics 365 Customer Service ?
471 viewsSep 5, 2023
YouTubePower Tech Speck (Girish Uppal)
49:19
Customer Analytics Dashboard in Power BI | MS Forms | Google For…
92K viewsSep 29, 2022
YouTubeLean Excel Solutions
16:21
Top 5 Customer Analytics - Demonstrated
31.6K viewsJan 24, 2021
YouTubeDATA JARVIS - Data to Insights using AI
3:54
Find in video from 02:22Working with Dynamics 365 Customer Service Administrator
Customize data models with existing data in Dynamics 365 Cus…
836 viewsJun 21, 2023
YouTubeMicrosoft Dynamics 365 Customer Service
19:07
Customer Service Dashboard In Google Sheets
2.1K views8 months ago
YouTubeNeotech Navigators
26:43
Find in video from 01:00Key Considerations for Customer Analysis
Customer Analysis using Tableau - Dashboard From Scratch
557.4K viewsNov 30, 2021
YouTubeStanley George Joseph
36:35
Customer Analytics Dashboard in Excel - Setup & Overview : Part 1
40K viewsNov 26, 2022
YouTubeLean Excel Solutions
49:04
What You Need to Know About Dynamics 365 Customer Insights …
4.7K viewsJul 10, 2024
YouTubeC5 Insight
36:22
Find in video from 10:11Creating the KPIs for Customer Segments
Customer Analysis using Power BI - Dashboard from Scratch
7K viewsJan 25, 2022
YouTubeAbhishek Agarrwal
52:15
Dynamics 365 Customer Service Demo
4.6K views7 months ago
YouTubeTruNorth Dynamics
15:56
Dynamics 365 Customer Service Demo
17.1K viewsAug 3, 2020
YouTubeThomas Sandsør
25:24
Demonstrating Microsoft Dynamics 365 Customer Insights - Journeys …
29.5K viewsMar 4, 2024
YouTubeServerSys
5:27
Dynamics 365 Customer Service enhanced case forms
4K viewsApr 26, 2023
YouTubeMicrosoft Dynamics 365 Customer Service
58:08
Marketing Campaign Analysis with Power BI | Complete Dashboard P…
7.5K viewsJan 11, 2025
YouTubePianalytiX
36:22
Master Inbound Call Center Metrics with This Interactive Excel Dashbo…
94.3K viewsSep 29, 2020
YouTubeOther Level’s
3:52
What Is Customer Data Analysis? - The Friendly Statistician
104 views10 months ago
YouTubeThe Friendly Statistician
2:57
Overview of the Sensus Analytics Customer Portal
591 viewsFeb 1, 2019
YouTubeSensusGlobal
See more videos
Static thumbnail place holder