Welcome to YouView support. Find out how to set up and use YouView and browse popular topics to help you with all of your YouView products.

Dec 14, 2024 · Currently have no TV channels just a message on screen saying problem with signal and error code YVM302. Does anyone know how to rectify this.

Jan 9, 2025 · EE TV/YOUVIEW box not connecting via WiFi Looking for advice our youview box lost internet connection, we’ve spent the best part of 3 hours resetting the box and router multiple times …

Feb 12, 2024 · Re: Support for old BT TV YouView box to be withdrawn Ive just spent 3 weeks 18 hours of calls trying to get my package sorted as i had entertainment package. Finally got it partially sorted, …

Feb 2, 2024 · Re: You view box @mezzerb I suppose I should clarify. The box will still have its internet connectivity, in principle. But the boxes, even the BT ones, need to talk to the YouView servers, …

Jan 1, 2025 · Re: Youview box problems Hi @Attheend Thanks for coming to the community. Are you still seeing the same thing on your Youview box today, or has it gone back to normal? If you are still …

Sep 22, 2024 · Re: Amazon Prime App on TV @adrianbryan That’s a DTR-T2100, the oldest and slowest BT YouView box, which will give the slowest and least satisfactory performance on the single …

Dec 15, 2025 · If you’re using EE TV on a YouView+ box, or on a EE branded set-top box like the TV Box Pro or Pro Mini, post your queries about setup, recordings, and TV On Demand here.

Feb 4, 2024 · Re: Freeview, Freeplay, Freely, YouView @NigelB72 Sort of correct; but all YouView are actually stopping at the moment is support for the original black T1000 box (and probably the slightly …

Jul 28, 2023 · My you view box is stuck in the wake-up loop and bleeps when I turn it on any ideas on how to fix it or is it totally kaput?