Telecom is one of the most complex industries to implement on Salesforce. Product catalogs run into thousands of SKUs. Order ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...

Companies are not going to abandon Salesforce altogether in the age of artificial intelligence, but they are changing how they use it and what they expect. For Morgan DeBaun, CEO and co-founder of ...

Salesforce is warning customers that hackers are targeting websites with misconfigured Experience Cloud platforms that give guest users access to more data than intended. However, the ShinyHunters ...

Wednesday, we covered the NBA's best contracts. It was a largely positive affair that promoted wise management and financial prudence. Now, things are going to get a bit bleaker. Managing the finances ...

The 2023 CBA imposed all sorts of draconian spending restrictions on NBA teams. The luxury tax, at least at the repeater level, is more punitive than ever. The new trade rules can be pretty oppressive ...

Homeland Security Secretary Kristi Noem’s policy of personally reviewing expenditures of more than $100,000 has held up more than 1,000 contracts, grants and awards at the Federal Emergency Management ...

Zach Stauber’s day begins before the first customer support ticket even lands in the queue. Stauber, a support agent manager at Salesforce, a global company that provides businesses with a customer ...

Employees at Salesforce are circulating an internal letter to chief executive Marc Benioff calling on him to denounce recent actions by US Immigration and Customs Enforcement, prohibit the use of ...

A small veteran-owned business is pushing back on the Defense Department’s decision to award Salesforce a $5.5 billion sole-source contract. The new potential 10-year contract is structured to expand ...

Delaware Department of Technology & Information implements CloudNuro to improve its SaaS (Salesforce) governance, cost allocation, and chargeback automation. State and government organizations face ...