TransLink has announced the introduction of preloaded Compass cards, which will allow transit riders to travel immediately without needing to register the cards or load stored value. The cards are for ...

This morning (January 4) I joined what was apparently a large number of people in Metro Vancouver experiencing problems trying to top up their shiny new Compass cards. I found the Compass website ...

If you’ve noticed those long lines at the Compass customer-servicecentre, it’s not necessarily outraged riders venting over the latest TransLink changes. Most of those in line Thursday said they’re at ...