Effective written communication is one of the most valuable skills in today’s business world, especially for professionals aiming for six-figure careers. Whether you’re writing an email, a proposal, ...

Most entrepreneurs have reached the conclusion that it is always a good idea to commit business-related communications to writing. But is this always the case? When it comes to writing it down, think ...

We often focus on public speaking and interpersonal skills, but what about the power of the written word in leadership? Here’s why mastering this overlooked skill is a strong differentiator for ...

Myra Deshmukh worked at Amazon for over a decade and taught a business writing course to other employees. She shares seven tips for improving email communication, including being concise and avoiding ...

As much of customer service is now conducted through live chat or social media, ensuring your teams are properly trained on best practices for written communication is paramount to your success. When ...