The investigation is particularly interested in the impact on 911 calls.
The service outage lasted at least 10 hours last month, with customers unable to make and receive calls and text messages.
Verizon customers get a $20 apology from the telecom giant. Credit: Michael Nagle / Contributor / Bloomberg via Getty Images On the morning after a day of massive, countrywide outages for Verizon ...
On January 14, 2026, the Verizon mobile network experienced an outage that lasted most of the day and purportedly affected over two million customers (via Down Detector). By 10 p.m. EST, January 14, ...
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