Vendor management is the process of controlling costs, driving service excellence and mitigating risks to gain increased value from vendors throughout the deal life cycle. This strategy is crucial in ...

Commentary - As 60-70% of an enterprise’s IT budget is spent on hardware, software, and external vendor services, maximizing the value derived from IT vendors is key to delivering efficient IT ...

Managing external partners has become a critical part of doing business today. As companies expand and rely more on outsourcing, the risks tied to outside vendors grow larger. Businesses can face ...

Historically, vendor management teams built strong skill sets in acquiring services at low/competitive unit-cost prices and measuring vendor performance. But the world changed, and there is a growing ...

To move beyond SLAs to strategic partnerships, IT leaders must develop vendor management practices focused on alignment, collaboration, and maximum value. Vendor partnerships are becoming increasingly ...

As a result of some recent sweeping changes in vendor management and risk management, enterprises must recognize and address the complex legal issues that are bound to come up when working with ...