Zendesk's customer experience platform is getting a fresh injection of artificial intelligence. The company is expanding its Zendesk AI solution by launching what it describes as "highly sophisticated ...

What could you do with an extra day each week? That’s the question many of our customers are answering, thanks to the time they’re gaining from AI. We’re not talking about agents here, though AI has ...

Zendesk Inc. is rolling out a set of new features designed to make contact center teams more productive. The enhancements debuted today at the company’s AI Summit event. They will be available in ...

Zendesk Sell excels in integrating with other Zendesk products, especially the customer support platform. For businesses already using Zendesk for service, the smooth connection between sales and ...

SequenceShift expands its PCI-compliant payment platform with a new Zendesk for Contact Center integration for secure ...

Zendesk’s annual Partner of the Year Awards celebrate Technology Alliance and Go-To-Market partners that show outstanding dedication to customer success, innovation, and growth. Partners are evaluated ...

Our purpose-built platform enhances service by combining automation and human insight for seamless interactions. Easy to use, easy to scale, and easy to get value from, Zendesk helps companies ...

Zendesk, Inc. (NYSE: ZEN) has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its ...

AUSTIN, Texas, June 11, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (TTEC), a leading global CX (Customer Experience) technology and services innovator, today announced the expansion of its strategic ...

In the best-run businesses, team members work from the same database. They understand their goals and receive ample support from management to help them succeed. Without this centralized structure, ...