My former supervisor and I used to rely on instant messaging as a critical application to get our jobs done. As Web site managers, we could run through the site code together in one window and in ...

It has been several years since instant messaging worked its way from teens' rooms to boardrooms. What started as an easy and hip way for youngsters to communicate with their peers has turned into an ...

These days, we take internet-based chatting for granted. We're spoiled by a massive (and admittedly fragmented) ecosystem of direct messaging (DM) services on our phones and PCs, ranging from WhatsApp ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

As popular as instant messaging has become, most enterprises have neither policy nor technology in place for securing IM. Here's expert advice for getting the message. At the same time, only 10 ...

Consider this scenario: You have your whole staff assembled for a planning meeting. People have their laptops and Blackberries to take notes and respond to urgent e-mails. Two employees in the back of ...

The instant messaging app that rose to prominence three years ago, Signal Messenger, is now offering users a chance to use its platform to create, share, or launch video calls from the platform. For ...

King County Councilmembers Reagan Dunn and Rod Dembowski introduced an ordinance Thursday to end the county’s practice of automatically deleting instant messaging sent between county employees. The ...

Many people were surprised to hear recently that ICQ -- the once-popular instant messaging (IM) client -- will shut down on June 26. I suspect more people were surprised to hear that ICQ (supposedly ...

Tyler is a writer for CNET covering laptops and video games. He's previously covered mobile devices, home energy products and broadband. He came to CNET straight out of college, where he graduated ...