Nearshore Americas

Canada Work-at-Home Sector Sees Upward Momentum as TP and Transcom Move In

Following a dip in client interest that lasted around a decade, the work-at-home agent (WAHA) market in Canada’s call center industry is undergoing a semi-revival, as two sizable BPOs – ...
Business Wire

Latin American Work at Home Agent (WAHA) Market Study, 2020 Featuring AlmavivA do Brasil, GOL Linhas Aereas, Sitel, and Teleperformance Colombia - ResearchAndMarkets.com

DUBLIN--(BUSINESS WIRE)--The "The Transition to a Successful Work at Home Agent (WAHA) Model" report has been added to ResearchAndMarkets.com's offering. The overall contact center outsourcing ...
Business Insider

The Transition to a Successful Work at Home Agent (WAHA) Model in Latin America

Dublin, May 07, 2020 (GLOBE NEWSWIRE) -- The "The Transition to a Successful Work at Home Agent (WAHA) Model" report has been added to ResearchAndMarkets.com's offering. The remote work modality is ...
Business Insider

Teleperformance Named 2021 Brazilian Company of the Year by Frost & Sullivan

SÃO PAULO, March 31, 2021 /PRNewswire/ -- Based on its recent analysis of the Brazilian customer experience outsourcing services market, Frost & Sullivan recognizes Teleperformance (TP) Brazil with ...