The Environmental Protection Agency's "Guidance for Preparing Standard Operating Procedures" succinctly defines standard operating procedures or SOPs as written steps that standardize any repetitive ...

Collecting debts from customers is a balancing act for business owners. Getting the money is important, but not offending or alienating customers is also a goal in business. Although the specific ...

Opinions expressed by Entrepreneur contributors are their own. Every business — large or small, online or offline — relies on processes. These can be simple or complex, but most businesses boast a ...