Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. “The biggest gain that we’ve seen has been developing our own ...
ServiceNow provides service management for every department in the enterprise including IT, human resources, facilities, field service and more. We deliver a ‘lights-out, light-speed’ experience ...
ServiceNow recognized as the largest ESM player in the market with one of the clearest and broadest strategic visions According to the report, “ServiceNow is the largest ESM player in the market and ...
At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow (NYSE:NOW) was its push into customer service management (CSM). Venturing beyond its information ...
WESTFORD, Mass.--(BUSINESS WIRE)--NETSCOUT SYSTEMS, INC., (NASDAQ: NTCT), a leading provider of cybersecurity, service assurance, and business analytics solutions, today announced a new integration ...
While Oracle’s takeover of TOA Technologies has sparked M&A activity in the field services space, ServiceNow is planning expansion into new areas in order to grow its service management footprint.
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