With so many shoppers making returns, it’s important to remember that stores set their own rules when it comes to refunds and ...

With a major uptick in online purchases over the last several years and the demands of the holiday season, returning or ...

The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning—when holiday returns flood warehouses, margins shrink, and balance sheets take a ...

Online shopping has transformed how we buy everything from clothes to electronics, but dealing with returns can still feel like navigating a maze of policies and procedures. With return rates for ...

If you didn't like the gift Santa gave you, you're not alone. Americans return nearly $90 billion worth of gifts over the holiday season, and the day after Christmas is usually when shoppers make ...

NEW YORK (WABC) -- If you didn't like every gift you got this holiday and plan to send it back to the retailer before you get burned by fees or pay for shipping, you should check your credit card.

Illinois shoppers face stricter holiday return rules with shorter deadlines and possible fees. BBB shares tips to avoid ...