Since the release of ChatGPT at the end of last year, we’ve seen companies developing generative AI tooling to help customers interact with their products and services in a more natural way. Yet in ...

Behavior-tracking software firm Amplitude Inc. today launched new capabilities that bring marketing and product data together to help marketers optimize their channels and campaigns. The new ...

BARCELONA—At a time when consumers are voicing increased complaints about their streaming services, a new survey finds that employees at streaming service providers are unhappy with some of the tools ...

Product innovation is important for any business to thrive in today's competitive landscape. A core part of the agile process is constantly asking customers what they think and using their feedback to ...

Opinions expressed by Entrepreneur contributors are their own. When entrepreneurs and early-stage founders want to make smart decisions with their customer data, they may use third-party tools such as ...

With accelerated digital transformation, every employee’s output is intricately tied to their unique digital experiences. Regardless of a person’s job role or workplace, all employees must learn to ...