Karl Popper, one of the most influential 20 th-century philosophers of science, eloquently stated, “All life is problem solving.” I’ve often contended that the best leaders are the best problem ...

To reduce mortality rates, fall and tumble rates, and delirium incidence among hospitalized patients, it is crucial for ...

When paired with the power of ChatGPT, the six-hat method presents a powerful framework for effective problem-solving. It allows us to master the art of navigating through the diverse landscape of ...

On factory floors and in production facilities across America, manufacturing leaders face relentless pressure to increase output while reducing costs. When quality issues, equipment failures, or ...

Picture this: You woke up to a beautiful morning as the sunlight gently streamed into the room through the gap between your window blinds. You smiled and got out of bed. It felt like it would be a ...

As a leader, you need to build the organization’s capacity to make decisions without relying on you—this starts with asking ...

Gisèle Huff is one of the nation’s most spirited advocates for the transformation of elementary and secondary education (K–12) through school choice and increased use of computer technology. She is ...

Too many companies launch new products or services without a process for deeply understanding what their customers truly need. They make assumptions, rely on limited feedback, or develop ideas based ...

Stephen Covey’s 7 Habits offer a surprisingly practical blueprint for CX teams navigating AI, alignment and rising customer ...