Does your business have a framework for solving problems? Lean expert Art Smalley was one of the first Americans to work for Toyota Motor Corporation in Japan. There, he learned how to problem solve ...

Asking good questions is considered one of the most important skills in business. Eric Schmidt, former CEO of Google said, “We run the company by questions, not by answers.” According to management ...

Five steps to ensure that you don’t jump to solutions by Julia Binder and Michael D. Watkins When business leaders confront complex problems, there’s a powerful impulse to dive right into “solving” ...

I wrote a column in August that generated a lot of email. That column was about the three traits of a successful company, and what it takes to generate breakthrough growth. Many of the emails I ...

Those were the words of the CEO of a rapidly growing venture-backed logistics company in explaining why she wasn’t spending more time on the large, critical, strategic issues that desperately needed ...

This post summarizes key research and tips from the “Unicorn and Flute Problems” episode of our podcast, Talk Psych to Me. Available on Apple, Spotify, and wherever you get your podcasts. We have a ...

Research shows that companies devote too little effort to examining problems before trying to solve them. By jumping immediately into problem-solving, teams limit their ability to design innovative ...