Patient payment journeys span multiple stages, from a payer’s first coverage decision to a patient’s final payment to providers. Along the way, multiple friction points can disrupt coordination, slow ...

The Standard consists of a set of 10 Core Pillars, developed by the PatientAI Collaborative (TM) cohort, that move beyond aspirational ethics to establish operational requirements spanning safety, ...

Healthcare practices are always striving to keep their patients engaged. After all, an engaged patient is one who will come back to the practice and recommend their friends and family. But keeping ...

Presence of a live video interpreter during consultations may help improve some aspects of communication between doctors and patients with deafness.

Approximately half of all adults in the United States have hypertension, or higher-than-normal blood pressure, costing the nation an estimated $131 billion annually. With its human and economic impact ...

In today’s healthcare landscape, organizations that communicate effectively with their patients positively impact both satisfaction and outcomes. In fact, quality communication between patients and ...

Ariana Levin, MD, assistant professor in the Department of Ophthalmology at NYU Grossman School of Medicine, discussed how ...

To streamline the admissions process for emergency department patients, Tufts Medical Center is using a clinical communication and collaboration platform to improve teamwork between physicians and the ...

Patient loyalty has never been more fragile. With numerous healthcare choices available, patients expect personalized experiences, clear communication, and easy access to care. When those expectations ...

As Hong Kong moves toward implementing landmark legislation to protect people's end-of-life care wishes, a research team at ...