Renée J. Mitchell in her newly released book, Twenty-One Mental Models That Can Change Policing: A Framework for Using Data and Research for Overcoming Cognitive Bias, defines mental models as “…a ...

Your team has pulled in data from a variety of sources, integrated it into a shared picture of what’s going wrong, and built a plan of attack. Great start. But now the next challenge begins: How do ...

The difference between me and you? I know that I’m dumb, but you don’t. You spend far too much time trying to make sense of the world and make everything fit neatly into your little box — your ...

To refresh since my last blog, mental models are very powerful! We think and act through our beliefs about the way things are and ought to be. Since 2010, I have been conducting research to determine ...

There’s nothing like a crisis for bringing multi-disciplinary groups of people together. Consider the case of the 33 Chilean miners who found themselves trapped 700 meters below ground after a ...