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The objective of this work is to improve the quality of patient care in the admission office service of the University Hospital Virgen del Rocío (HUVR) by standardizing and systematizing its ...

Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

“Lean” methodology creates quality improvement and leadership capacity, which is currently missing in ambulatory care settings. Failure to create this capacity will minimize transformation efforts.

Quality assurance methods address quality issues in the output of businesses. Lean and six sigma principles apply approaches and metrics to a process to promote efficiency with a minimum number of ...

To thrive even in times of economic tumult and supply chain disruptions, organizations need to be built from the top down with efficiency and quality in mind. Common problems such as shipping delays ...

Lean is about finding ways to deliver more value with less waste. One of the seven basic wastes Lean seeks to eliminate or reduce is rework or poor quality. One definition of waste is anything that ...

When lean is introduced into a safety project, most people want to end the conversation. Safety, they think, is totally different from lean. Most people still associate lean methodologies with ...