Over the last decade, many government organizations have tried to leverage SaaS and PaaS technologies to enable digital transformation in support of their mission. SaaS and PaaS technologies provide ...

Technology companies have long helped their clients digitalize their businesses and embrace modern tools, but the pandemic served as a wake-up call for many companies that hadn’t sufficiently ...

The digital transformation journey, although necessary for many industries, isn't for the faint of heart. BCG estimates that only 30% of such projects succeed. Surprisingly, the main reason for the 70 ...

When a company undergoes digital transformation, it integrates new technology throughout its operations in order to spur substantial shift. The most important fact for doing this is to improve ...

Customer experience (CX) is intrinsically linked with the concept of digital transformation. As organisations attempt to meet shifting customer expectations and demands, they need to evolve and adapt ...

The digital revolution forced every organization to reinvent itself, or at least rethink how it goes about doing business. Most large companies have invested substantial cash in what is generally ...

Clear, reliable audio is no longer optional, say Genevieve Juillard, CEO of IDC, and Chris Schyvinck, president and CEO at ...

The Four Key Components of Successful Digital Transformation Over the last decade, many government organizations have tried to leverage SaaS and PaaS technologies to enable digital transformation. The ...

It’s problematic when companies decide to embark on a digital transformation agenda without having a clear definition, let alone vision, for what it means. The fundamental meaning of transformation is ...