Items that arrive in transparent plastic bags (often used during Whole Foods returns) are a common sign the product has b ...

Every time a box goes back across the counter with an Amazon return label, it drops into a sprawling, largely invisible ...

Have you heard about the secret Amazon return blacklist? They're quietly banning people who return "too much" — but just how ...

Consumers are saving money by purchasing returned and overstocked items from third-party companies. Retailers are saving money by offloading returns through these companies, reducing the financial ...

Returns of items are a fact of life for retailers but also a difficult balance to maintain as they try to keep customers happy while not losing money. For consumers, lenient return policies play a big ...

It seems counterintuitive: To sell more products, stores are focusing on the returns process. A quick and easy returns process can built consumer trust, and encourage people to shop more, safe in the ...