When messages feel purely top-down or transactional, internal comms leaders miss the opportunity to reinforce shared values, ...

First, it’s helpful to provide the definition of a strategic plan. A strategic plan is a guiding, visionary document highlighting the specific goals and actions that differentiate an organization and ...

I recently had the privilege to present at a customer experience conference where I emphasized the profound impact an intentional investment in employee experience can have on a company's growth ...

If you don’t want your team’s eyes to glaze over every time they see an email from you in their inbox, then apply these internal communication strategies from leading experts. The Fast Company ...

As leaders, communications and HR professionals, we often feel our company’s internal communications are clear and engaging. However, studies show a significant gap between leader and employee ...