The insurance industry faces an ever-changing consumer environment and high-pressure customer interactions daily. By its nature, insurance representatives must interact with policyholders in difficult ...

In the aftermath of property damage, whether because of natural disasters, accidents or unforeseen events, homeowners often find themselves navigating the complex world of insurance claims. Central to ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Charlene Rhinehart is a CPA , CFE, chair of an Illinois CPA Society committee, and has a ...

An insurance claims adjuster investigates and settles claims. The most common types of insurance adjusters are public adjusters, company adjusters and independent adjusters. Each state has unique ...

A home insurance adjuster is responsible for investigating insurance claims. Most adjusters are employed or contracted by insurers and don’t charge policyholders for home visits, but homeowners can ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Investopedia / Theresa Chiechi A claims adjustor evaluates insurance claims to determine ...