WJZ Investigator Mike Hellgren came to WJZ in the spring of 2004. Solid reporting credentials and a reputation for breaking important news stories have characterized Mike's work. Mike holds a B.S.

Baltimore City officials are working to replace an aging 911 dispatch system, which failed while police were responding to a mental health crisis last year. However, officials say a new system is ...

Sarasota County first responders just got a major upgrade that could help save more lives – faster. A new $5 million computer-aided dispatch (CAD) system went live in May, giving dispatchers and first ...

(TNS) — Stanislaus County supervisors are prepared Tuesday to authorize an access agreement with Modesto and purchase licenses for using a new CentralSquare system for 911 dispatch services. Sheriff ...

Modesto and Stanislaus County formed the Stanislaus Regional 911 center in 1999 through a joint powers agreement. Other cities contract with the center. It provides emergency dispatch services for ...

Pennsylvania Emergency Management Agency Director Randy Padfield was on hand to celebrate National Public Safety Telecommunicators Week while also highlighting the state's 'Next Generation 911' system ...

Sarasota County has launched a new $5 million computer-aided dispatch (CAD) system to improve emergency response times. The new system replaces a 20-year-old platform and provides real-time ...