Your most valuable asset is your brand reputation. Learn how to protect it by keeping employees and customers happy and using reputation-management tools.

For established brands or emerging franchisors wanting to connect with their base, here’s actionable advice for improving industrywide reputation. A franchisor’s brand reputation is shaped by the ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Patrick Hanlon Think of ...

This guide describes online reputation management and how brands can use it to keep their public image positive.

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Summit Ghimire Social ...

Accessibility testing helps businesses expand market reach, improve brand reputation and ensure legal compliance while creating inclusive digital experiences for all users. Accessibility should be one ...

Nikita Prokhorov is co-founder and managing director of Reputation House, a marketing and communication expert, public speaker and author. Today, access to information is unlimited, and news spreads ...

This week, CallRevu welcomed Merchant Centric into its Center of Excellence. The provider of communications technology for the automotive retail industry said this partnership represents another ...