Human-centered design offers a more holistic and people-driven approach to problem-solving and product development. Here’s why this hands-on method has continued to be popular among inventors and ...

Often, proponents of human-centered design think about making change by streamlining a process or building an easier-to-use form or app. (Photo by Daria Nepriakhina on Unsplash) This is your first of ...

Human-centered design is crucial in healthcare—but it’s often invisible. Rooted in systems thinking, it considers the broader ecosystems that shape patient needs. Design can make or break a patient’s ...

In the complex and ever-evolving landscape of state and local governments, the need for modernization that addresses citizens’ frustrations is more important than ever. Human-centered design is a ...

Use one of the services below to sign in to PBS: You've just tried to add this video to My List. But first, we need you to sign in to PBS using one of the services below. You've just tried to add this ...

The Department of Veterans Affairs’ approach to human-centered design so far appears to have benefitted from remote evidence gathering, according to a user design leader at the department. Speaking on ...

Human factors (also referred to as human factors psychology and human factors engineering) is an applied field of study that examines human abilities, limitations, behaviors, and processes in order to ...

The federal government plays a crucial role in providing services that citizens rely on daily, especially during significant life changes and challenges. By funding initiatives and establishing ...

What is human-centric design, and why does it matter? Human-centered design acts as a critical bridge that taps into and connects two groups of humans. How human-centered design can help you win in ...

Innovation in local government is often thought of in terms of efficiency or cost savings. But this focus leaves out an equally important one -- a focus on how residents experience government programs ...