In research published by the Harvard Business Review, Maryam Alavi examined how generative AI can transform knowledge work and how workers can begin using generative AI tools wisely.

Jill Barshay of The Hechinger Report is one of the better education journalists working today. She does her homework, understands research, and makes a visible effort to connect evidence with ...

As AI advances toward expanded capabilities, knowledge workers are confronting not just job loss, but the deeper question of what makes them matter. Fortune published the story of a 42-year-old ...

As I fall farther down the large language model (LLM) rabbit hole, I'm becoming more interested in how LLMs may be redefining not just what we know but also how we know it. These models—trained on ...

The introduction of agents will require businesses and workers to adapt to yet another substantial change to how knowledge work is carried out. The shift to a hybrid-remote model is barely complete ...

I've watched it happen across dozens of client organizations—work transforming dramatically in recent years, accelerated by technological changes, pandemic-driven reorganization and evolving workforce ...