With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that ...

Seeking to enhance your customer support experience? Mobile apps for help desks empower support teams with the capability to handle tickets and address problems on the go. Explore our top mobile ...

65% of IT help desk teams dealing with excessive stress, burnout Your email has been sent A new report from Splashtop shows that IT support is under a great deal of pressure when it comes to working ...

SAN RAMON, Calif.--(BUSINESS WIRE)--Grid Dynamics Holdings, Inc. (NASDAQ: GDYN) (Grid Dynamics), a leading provider of technology consulting, platform and product engineering, AI, and advanced ...

Cybersecurity tools leveraging artificial intelligence. MSP platforms resolving help-desk issues without human intervention. And the AI assistants that helped seed this new technology era and continue ...

“DTMS is just like any other task in life; the more you do it, the more proficient you will become,” Anthony Woodard said about the Digital Training Management System. Woodard is the Army Training ...