Energy suppliers are being forced to fix faulty smart meters as soon as possible or face fines and penalties.
With over 10 years’ experience writing about consumer affairs, Sarah leads on energy content at Which?, helping customers navigate the market and exposing poor practice. If you haven't had a smart ...
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Smart meter rules shake-up: why providers may be forced to pay you compensation over poor service and installation
Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...
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