Customer journeys are increasingly digitized and seamless across industries like retail, media and entertainment, financial services and healthcare. Similar to how customers expect seamless digital ...

Every industry is digitalizing, with banking more advanced than most. The goals are improved efficiency, better customer service, and higher revenues, but new technology is not without its risks. The ...

Experts at CandF.com say that embarking on a digital transformation journey requires a clear understanding of your organization’s objectives. The first step is to conduct a thorough analysis of your ...

Sometimes, it feels like the progress toward Industry 4.0 is too cumbersome, too complicated and just too slow. Truth be told, it feels like half the companies are around half the way there. Sure, ...

In Rewired, authors Eric LaMarre, Kate Smaje, and Rodney Zemmel tell the following story about a McKinsey & Company client: A large global credit card issuer had 200 different digital applications for ...

The business landscape is evolving at an unprecedented pace, and staying ahead requires more than just adaptation—it demands successful transformation. Digital transformation is a fundamental shift in ...

In the evolving landscape of information technology, where change is the only constant, a figure emerges as a trailblazer, guiding enterprises through digital transformation. Igor Borovikov, the ...

Kamales Lardi has more than 23 years of cross-industry experience with digital and technology solutions and is the author of The Human Side of Digital Business Transformation. “Rubbish. It’s all about ...

According to the research website Exploding Topics, 77 percent of companies have already started their digital transformation journey. The good news is that most organizations have embraced this ...

In the telecom sector, where economies rely on real-time connectivity and digital experiences shape what customers expect, innovation is no longer an option; it is a matter of life and death. Every ...

In the business world, transformation has become a buzzword—one that’s often discussed but rarely grounded in clarity. While many focus on digital transformation as a tech-driven revolution, the real ...

Zambian authorities have assured that citizens will begin receiving their national digital ID cards by the close of the ...