Participation in Usage-Based Insurance Programs Reaches Record High as Customers Seek Lower-Cost Policies TROY, Mich.--(BUSINESS WIRE)--Nearly one-third (31%) of U.S. auto insurance customers say they ...

Founded in 1925, Erie has continued to focus on affordability and exceptional customer service — two of the reasons we put it ...

Choosing an auto insurance company can be a headache, with so many to choose from. There is, however, one name that stands ...

It’s no secret that auto insurance rates have surged since the pandemic and are up more than 11% in just the last 12 months. But in its 2024 U.S. Auto Insurance Study, J.D. Power said it found that, ...

TROY, Mich.--(BUSINESS WIRE)--Despite steadily rising interest rates and strained business conditions, U.S. small businesses are increasingly satisfied with the products and services they are ...

Insure.com reports that Amica ranked as the top home insurance provider for 2026, followed by Travelers and Allstate, based ...

Homeowners and renters insurance costs have now exceeded both the rate of inflation 1 and the average rate increases experienced by auto insurance customers during the past year. According to the J.D.

TROY, Mich.: 3 Dec. 2024 — Auto and home insurers have spent the past year adding dozens of new features and refinements to their mobile apps, such as automatic collision reporting capabilities, ...

Long repair-shop backlogs and lingering parts shortages have caused the average auto insurance repair cycle time to reach 23.1 days this year, up by 6.2 days from 2022, and more than double the ...

One thing that is certain in consumer satisfaction is that when consumers are satisfied, business will boom. It is time to start improving the consumer experience. The earlier proverbial statement “it ...