Recruiting new customers costs seven to nine times as much as it does to keep current customers from leaving. Besides the obvious foregone revenue, dissatisfied customers are not going to recommend ...

In an increasingly competitive foodservice industry, businesses are turning to innovative staff retention strategies to keep their staff motivated and engaged. From small cafes to large restaurant ...

Retaining Gen Z employees should be a high priority for forward-thinking organizations aiming to maintain their edge against the competition. As the newest cohort in the workforce, the next generation ...

A pair of chief physician executives share how their health systems recruit and retain clinicians. Health systems must adopt a multitude of recruitment and retention strategies for physicians and ...

According to a survey from the Boston Consulting Group of more than 11,000 workers across eight countries (the UK, US, Canada, France, Germany, Australia, Japan, and India), more than a quarter (28%) ...

Are CFOs looking at recruitment and retention the way they should be? As CFOs dive into 2025, many leaders are preoccupied by labor costs. Coupled with high inflation and an uncertain economy as a new ...

Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...