The de-escalation course was created in partnership with the Crisis Prevention Institute. The NRF Foundation partnered with the Crisis Prevention Institute (CPI) to create the 30-minute online ...

Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. When a dispute arises, often the best course of action is assertive communication that ...

Interpersonal conflict refers to any type of conflict involving two or more people. It’s different from an intrapersonal conflict, which refers to an internal conflict with yourself. Mild or severe, ...

Relationships become stronger, more enduring, and closer through conflict resolution. Conflict cannot be resolved if anyone feels criticized, blamed, devalued, shamed, or humiliated. Plan on frequent ...