A British Gas customer says their smart meter broke and the firm failed to fix it – and now they owe £202. One customer contacted energy supplier, British Gas, and asked it to send an engineer to fix ...

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...

The latest smart meter installation data for Great Britain reveals a slowdown in deployment. Suppliers have been tasked with providing three in four households with smart meters by the end of 2025 – ...

British Gas is offering some customers with a smart meter half-price electricity on Sundays this summer as part of its 'PeakSave' scheme. It's a no-brainer perk for those who can get it – but you ...

When the problem was finally sorted out in our new-build home, it increased my tariff by 19% ...

British Gas is offering certain customers with a smart meter half-price electricity on Sundays as part of its PeakSave scheme. The discount will run from 11am to 4pm every Sunday from 25 June to 24 ...

Most of us would never intentionally bring something unsafe into our homes. That's why we research new products before buying them. None of us wants to look back and think we exposed ourselves or our ...