Do you confront people? If so, how? I was recently asked to share some thoughts for an article by Vivian Manning-Schaffel, but the site seeking the piece is now defunct. But I say we confront the ...

"If you won't acknowledge or engage in any conflict, your issues and problems have very little chance of getting solved." —Harriet B. Braiker, Ph.D. For most of my life, I was a dedicated ...

You've probably heard them before. Maybe you've even said them yourself. Those carefully crafted phrases that slip out when tension rises and your heartbeat quickens. The words that feel safer than ...

Confrontation. It's the leadership skill nobody talks about, but every workplace needs. Processing Content Raise your hand if you're uncomfortable with being direct, assertive, speaking up, having ...