Several 911 phone calls that reported a hot air balloon crashed into a radio communications tower in Longview showed the urgency and fear in callers' voices. The crash happened around 8:40 a.m. on ...

The 911 center also will soon use a new tool that allows callers to connect and share live video of a scene with dispatchers.

PASCO COUNTY, Fla. (WFLA) – Pasco County 911 calls were answered by emergency dispatchers in Polk County for a short time on Friday, after a power outage at the Pasco 911 call center. During routine ...

OCALA, Fla. (WCJB) - Marion County and Ocala 911 centers are reporting partial outages due to a fiber line being cut. Several Florida counties are impacted. Officials say text to 911 is still working.

TRAVERSE CITY — Grand Traverse County commissioners on Wednesday unanimously approved a $359,457 contract to replace the county’s 911 call-handling phone system, which officials say has become so ...